Cyber Security · 24/7 SOC for SMEs
Continuous Security Monitoring and Incident Response
A 24/7 Security Operations Centre (SOC) provides continuous monitoring for anomalous activity across your IT environment. Historically reserved for enterprise-level businesses, we deliver this capability to SMEs at an affordable price point. The service combines automated threat prevention with expert investigation, ensuring unauthorised activity is intercepted and mitigated regardless of the hour.
Lowthers Certification Support
Security threats do not operate on a standard office schedule. We provide continuous 24/7 monitoring and automated prevention to secure your environment around the clock.
What Our 24/7 SOC Service Covers
We manage the deployment and integration of your SOC capabilities, connecting continuous monitoring to our established IT support infrastructure.
Automated Threat Prevention
Automated protocols instantly isolate compromised devices or suspend suspicious user accounts, stopping unauthorised activity from spreading before human intervention is required.
Expert Incident Investigation
Suspicious activity is immediately escalated to a dedicated team of security analysts who thoroughly investigate the alert to determine the scope and severity of the threat.
Managed Remediation
We handle the escalations directly. When a threat is confirmed, our infrastructure team manages the remediation and secures the environment as part of your support contract.
How the SOC Service Operates
Enterprise security capabilities integrated with your IT support
Delivering a genuine 24/7 Security Operations Centre requires a dedicated, shift-based team of security analysts. To provide this capability cost-effectively, we partner with a specialist SOC provider who delivers the continuous backend monitoring, automated threat isolation, and initial incident investigation.
This partnership grants your business access to enterprise-grade security infrastructure without the financial overhead of building an internal SOC team.
While the continuous monitoring is handled by our SOC partner, the operational management remains entirely with Lowthers. We handle the billing, integrate the deployment with your existing network, and manage all escalations.
If the SOC team identifies and isolates a threat at 3:00 AM, they immediately work with our infrastructure team. We manage the remediation, secure the compromised entry point, and restore standard operations as part of your existing IT support contract. You maintain a single point of contact for all IT and security requirements.
some of our clients
A proven track record
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Words from our clients
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Head of IT
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Finance Company
Very responsive and helpful, I appreciate the service provided, thank you
Company Director
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness
People Advisor
Why automated prevention requires expert investigation
Standard antivirus software relies on known threat signatures. A SOC utilises behavioural analytics to detect anomalies, such as a user downloading unusually large volumes of data or accessing the network from an unverified location. While automated systems can instantly lock the account to prevent damage, a security analyst is required to investigate the context of the event, determine if it was a genuine breach or a false positive, and map out the necessary remediation steps.
Removing the burden of security alerts
A common issue with standalone security platforms is alert fatigue. Business owners and internal managers are often bombarded with technical security warnings they do not have the time or expertise to decipher.
By running the SOC service through our infrastructure team, we intercept the escalations. We review the threat data, apply the technical fix, and report the resolved incident to you, ensuring your team is not burdened with deciphering raw security telemetry.
How we monitor, isolate, and remediate threats
The SOC deployment begins with integrating monitoring agents across your network endpoints, servers, and Microsoft 365 environment. This establishes a baseline of standard operational behaviour for your business.
Once live, the environment is monitored 24/7. If an anomaly occurs, automated systems execute immediate defensive actions, such as isolating a compromised laptop from the wider network to prevent lateral movement.
The SOC analysts investigate the isolated event. If a threat is confirmed, the data is escalated to the Lowthers infrastructure team. We manage the remediation—removing the malicious files, resetting credentials, patching the vulnerable entry point, and bringing the device safely back onto the network.
Our SOC Management Approach
Baseline Establishment
We map your standard network behaviour, allowing the SOC to accurately identify deviations and anomalous activity that indicate a potential breach.
Immediate Isolation
Automated defensive protocols contain threats in real-time, severing network access for compromised endpoints before the attack can spread.
Managed Resolution
We execute the technical remediation, ensuring that once a threat is identified and contained by the SOC, your environment is secured and fully restored.
Our Services