IT Support
IT Support for Commercial Property Agencies That Keep Deals Moving
Property transactions move quickly and depend on systems that don't let you down. We support commercial property agencies with infrastructure that gives agents secure access from any location, keeps large volumes of property documents stored and retrievable, and ensures your data handling meets GDPR and RICS obligations.
Supporting the Legal Industry
Property transactions move fast and depend on systems that don't let you down. We've been keeping commercial property agencies connected and operational since 1955.
Why Choose Lowthers for Your IT Business Support Solutions
We've been supporting businesses since 1955, not as a software vendor or a generalist reseller, but as an infrastructure and managed services partner. Our UK-based team works directly with you, without overseas call centres or third-party pass-offs, so you always deal with people who know your setup.
Our pricing is based on the time and support you need — not the number of devices or users. No hidden costs, no long fixed contracts, and no unnecessary complexity. We scope our service around what your business actually requires.
How We Support Commercial Property Agencies
From securing remote access for agents out in the field to managing the document infrastructure behind large volumes of property records, here's how Lowthers supports commercial property agencies.
Secure Remote Agent Access
We configure and maintain secure remote access infrastructure so your agents can reach property records, CRM data, and client files from any location — with the security and access controls your compliance obligations require.
Property Document Infrastructure
We set up and manage cloud-based document storage that keeps large volumes of property files organised, accessible, and correctly backed up — reducing the risk of data loss and retrieval delays.
GDPR & RICS Compliance Support
We manage the infrastructure elements that support your data handling obligations under GDPR and RICS requirements — including access controls, encrypted storage, and audit-ready system configuration.
CRM & Platform Infrastructure
We manage the network and server infrastructure your property management platforms and CRM systems run on — keeping them performant and reliable without overstepping into the software itself.
Device Setup & Management
We procure, configure, and manage devices for your team — whether office-based or field agents — so new starters are operational quickly and existing devices stay secure and up to date.
Words from our clients
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Very responsive and helpful, I appreciate the service provided, thank you
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness
Speak to us today for a FREE consultation
Choosing the right IT partner involves many moving parts. The best way to see if we’re a good fit is a quick, no-pressure introductory call.
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Your Property Agency IT Frequently Asked Questions
Can’t find the answer you’re looking for?
Get in touchYes. Setting up and maintaining secure remote access for dispersed teams is a core part of what we do. We configure VPN access, Microsoft 365 environments, and endpoint security so your agents can work from any location securely.
We have a wealth of experience in supporting secure access to cloud based SaaS solutions or where on-premises server or cloud based infrastructure as a service are required. We do manage your network and connectivity — including network configuration, server management, remote access, and Microsoft 365. We don't manage the software itself, but we ensure the infrastructure supports it reliably.
We set up and manage cloud-based document storage infrastructure — including migration from on-premise storage, sensitivity labels to protect confidential information, security, maintenance, and backup — so your property records are accessible, secure, and recoverable.
Our support desk operates 08:00–17:00, Monday to Friday. Out-of-hours support is available where required — speak to us and we can agree what works for your agency.
No. We offer flexible pricing based on the support you need, with no hidden costs. Ad-hoc support is available, as are managed plans — we'll recommend what fits.
Our rapid response team deals with issues directly and quickly. Response times are agreed upfront as part of your support arrangement so you know exactly what to expect.
Why Choose Lowthers for Your IT Business Support
We've been supporting businesses since 1955 — not as a software vendor or a generalist reseller, but as an infrastructure and managed services partner. One point of contact, transparent pricing, no hidden costs, and a team that understands the demands of a mobile, transaction-driven business.
Streamlining Your Client Experience With Robust and Flexible IT Solutions
Secure Remote Access for Agents
We configure and manage the remote access infrastructure your agents need to reach property records, CRM data, and client files from any location — with the access controls and encryption your GDPR obligations require.
Flexible Support Around Your Agency
Whether you need fully managed IT, on-demand support, or help with a specific infrastructure project, we scope our service around your agency — not a standard package that may not fit how you operate.
Property Document Infrastructure Management
We set up and manage the cloud storage infrastructure your property document volumes depend on — helping you to keep files organised, accessible, correctly backed up, and recoverable when you need them.
Supporting Property Businesses Since 1955
We've been supporting businesses like yours for over 70 years. We understand the operational demands of a mobile, transaction-driven property agency and manage infrastructure that reflects that.