Cyber Security · Software Patching
Keeping Your Systems Patched and Protected
Unpatched software is one of the most common causes of successful cyber attacks on small businesses, not because the threats are sophisticated, but because a known fix existed and wasn't applied. We manage software patching across your business systems on a scheduled basis, closing vulnerabilities before they can be used against you.
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Lowthers Software Patching
The most exploited vulnerabilities in business systems aren't unknown threats; they're known ones with patches that were never applied. We make sure yours are.
What Our Managed Software Patching Service Covers
We manage the identification, testing, and deployment of software patches across your business systems, on a regular schedule that keeps your infrastructure current without disrupting operations.
Operating System Updates
Operating system patches, including Windows security updates, are applied and verified across your workstations and servers, keeping the foundation of your IT infrastructure current.
Application Patching
Business applications accumulate vulnerabilities between updates. We manage patching across the applications your team uses, closing security gaps that unmanaged update cycles leave open.
Patch Verification & Reporting
After patches are applied, we verify the deployment and report on its status, so you have a clear record of what's been patched, on which systems, and when.
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How Patching Works
Managed patching that's scheduled, verified, and reported
Software patching isn't simply a case of clicking "update" across every machine at the same time. For businesses with multiple devices, servers, and applications, a poorly managed patching process can cause system instability, compatibility issues, or operational disruption. We manage patching in a controlled way, reviewing updates before deployment, scheduling maintenance windows that minimise impact on your operations, and verifying that patches have been applied correctly before signing off.
For businesses on managed support or systems management arrangements, patching integrates directly into the broader maintenance schedule, meaning updates don't happen in isolation, but as part of a managed infrastructure cycle.
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We patch operating systems, business applications, and, where within our scope, firmware on network devices and endpoint hardware. Each patching cycle is documented, and we provide reporting that gives you a clear view of what's been updated, on which systems, and what the current patch status of your infrastructure is.
Patching is one of the most cost-effective security controls available to a business. The majority of successful cyber attacks against small and medium-sized businesses exploit vulnerabilities that patches already exist for the attack succeeds because those patches weren't applied. We remove that risk by treating patching as a scheduled, managed process rather than an ad-hoc task.
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some of our clients
A proven track record
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Words from our clients
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Head of IT
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Finance Team
Very responsive and helpful, I appreciate the service provided, thank you
Company Director
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness
People Advisor
Why an ad-hoc approach to patching leaves businesses exposed
When patching relies on individual staff members accepting update prompts, or on an IT person working through a backlog when time allows, the result is a patchwork of update statuses across your estate. Some machines are current, others are months behind, and nobody has a clear picture of the overall position. We replace that with a managed, scheduled process that covers every device in scope and gives you documented evidence that it's been done.
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Why businesses rely on Lowthers to manage their software patching
We manage patching as part of a wider security and systems management service, which means it integrates with your endpoint protection, network security, and infrastructure monitoring rather than operating as a separate process. Every patch cycle is scheduled, documented, and reported on. You always have a clear picture of your patch status, and we flag anything that requires a decision from your side before we proceed.
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Our Patching Approach
How we manage software patching across your business systems
We begin by assessing the current patch status of your infrastructure, operating systems, applications, and network devices. For most businesses that haven't had managed patching in place, this initial review surfaces a significant backlog. We address that backlog methodically, prioritising security-critical patches and managing the process in a controlled way to avoid disruption.
Once the baseline is established, patching runs on an agreed schedule. We review upcoming updates, identify any that require testing or staged deployment, and apply them within agreed maintenance windows. For businesses with servers or systems that require high availability, we schedule patching to minimise impact on operations.
After each patching cycle, we report on what was applied, on which systems, and flag any updates that couldn't be applied and why. That gives you an accurate and auditable record of your infrastructure's patch status at all times.
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Supporting Businesses with reliable & Flexible IT Support
Backlog Assessment First
We assess your current patch status before beginning managed patching, identifying what's out of date, prioritising security-critical updates, and addressing the backlog in a controlled way.
Scheduled Maintenance Windows
Patching runs to an agreed schedule, in maintenance windows that minimise impact on your operations, not at random times that cause unexpected downtime.
Documented Patch Records
Every patching cycle is documented and reported, giving you an auditable record of your patch status that's useful for compliance reviews, security audits, and internal governance.
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