Professional Services
IT Support for Law Firms and Legal Services
Downtime during a completion, a deadline, or a court date isn't just an inconvenience; it costs your practice. We support solicitors and legal services businesses with infrastructure that keeps fee earners productive, client data protected, and your systems operating in line with SRA requirements.
Supporting the Legal Industry
Legal practices run on systems that cannot fail at completions, deadlines, or court dates. We've been making sure they don't for over 70 years.
Why Choose Lowthers for Your IT Business Support Solutions
We've been supporting businesses since 1955, not as a software vendor or a generalist reseller, but as an infrastructure and managed services partner. Our UK-based team works directly with you, without overseas call centres or third-party pass-offs, so you always deal with people who know your setup.
Our pricing is based on the time and support you need, not the number of devices or users. No hidden costs, no long fixed contracts, and no unnecessary complexity. We scope our service around what your business actually requires.
How We Support the Legal Industry
From managing the infrastructure behind your Practice Management Software to securing remote access for fee earners, here's how Lowthers supports the day-to-day operations of legal practices.
Secure Matter File Access
We configure and manage the infrastructure that allows fee earners to access case files and matter records securely, in the office and remotely, without compromising data integrity.
SRA & GDPR Compliance Support
We build infrastructure that aligns with SRA data handling requirements and your GDPR obligations including access controls, endpoint encryption, and audit-ready system management.
Client Data Protection
Sensitive client information demands rigorous protection. We manage endpoint security, encrypted communications, and network controls to keep confidential data where it belongs.
System Uptime at Critical Times
Completions, court deadlines, and Legal Aid submissions cannot be delayed by IT failure. Our managed support keeps your systems stable and our team ready to respond when it matters.
Microsoft 365 & Remote Working
We set up and manage Microsoft 365 environments configured for legal practice — including secure remote access, shared matter file storage, and Entra identity management for your team.
What Our Clients Say
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Head of IT
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Finance Team
Very responsive and helpful, I appreciate the service provided, thank you
Company Director
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness!
People Advisor
Their expertise in our industry has been invaluable in securing our systems.
Robert Brown, Managing Partner at Legal Firm
Lowthers team is always responsive and goes the extra mile to resolve issues.
Lisa Anderson, HR Manager at Healthcare Services
Speak to us today for a FREE consultation
Choosing the right IT partner involves many moving parts. The best way to see if we’re a good fit is a quick, no-pressure introductory call.
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IT Legal Support
We've spent over 70 years supporting small businesses to simplify their operations, secure their systems, and improve their ways of working with our tailored IT services.
Your Legal IT Frequently Asked Questions
Can’t find the answer you’re looking for?
Get in touchYes. We support sole practitioners, boutique firms, and larger regional practices. Our service is scoped to what you need — there's no minimum size, and we don't charge by the number of devices or users. We charge based on the time and support required.
We support the infrastructure that your Practice Management Software runs on — including servers, network configuration, remote access, and Microsoft 365 environments. We don't manage PMS software directly, but we ensure your infrastructure is configured to support it reliably and securely. We can also help make sure access to your cloud based SaaS solutions are accessed securely.
Our support desk operates 08:00–17:00, Monday to Friday. Out-of-hours support is available where required — speak to us about your specific needs and we can discuss what's right for your practice.
We take a layered approach — endpoint security, encrypted communication channels, access controls, and network monitoring — all configured to align with SRA data handling requirements and your GDPR obligations. We don't make vague promises about security; we build infrastructure that backs them up.
No. We offer flexible pricing based on the support you need, with no hidden costs and no requirement for a fixed long-term contract. Ad-hoc support is available, as are managed support plans — we'll recommend what fits your practice.
Yes. Setting up and maintaining secure remote access for fee earners is one of the most common things we do for legal practices. We configure VPN access, Microsoft 365 environments, and endpoint security so remote working is both practical and compliant.
Supporting Your Whole Practice - Not Just the IT Manager
IT issues don't stop at the partners' desks. Our support covers everyone in your practice — from fee earners and paralegals to admin staff and reception — whether they're working from the office, from home, or from a client site.
Our support desk operates 08:00–17:00, Monday to Friday. Out-of-hours arrangements are available where required. We manage the infrastructure that keeps your whole team connected and operational, so IT problems don't become practice-wide disruptions.
Streamlining Your Client Experience With Robust and Flexible IT Solutions
Secure Case File Infrastructure
We manage the network, server, and access infrastructure that keeps case files and matter records available to your fee earners — in the office and remotely — without compromising on data integrity or SRA compliance
Flexible Support Around Your Practice
Whether you need fully managed IT, on-demand support, or a specific infrastructure project, we scope our service around your practice — not around a standard package that may not fit.
Compliant Data Handling for Legal Teams
From endpoint encryption to encrypted communications and access controls, we build and manage the infrastructure that supports your SRA and GDPR obligations — so compliance is built in, not bolted on.
Supporting UK Law Firms Since 1955
We've been supporting businesses like yours for over 70 years. That's not a marketing claim — it's a track record of keeping legal practices operational, secure, and compliant through every change in technology.
Supporting Services