Hardware Procurement · Device Setup
New Devices Ready to Use From Day One
A new team member shouldn't spend their first morning waiting for a laptop to be configured. And an IT person shouldn't spend half a day setting up a single device when they have other priorities. We configure business devices to your specifications before they reach your team, so every machine is ready to work from the moment it arrives.
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Lowthers Device Setup
A device that arrives unconfigured isn't ready; it's just hardware. We handle setup, security configuration, and user access so your team can start work immediately, without the delay.
What Our Device Setup Service Covers
We configure every device to your business specifications before it reaches your team, covering operating system setup, security settings, user access, and Microsoft 365 connectivity as standard.
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Security Settings & Endpoint Protection
Security settings, endpoint protection, and encryption are configured at setup, not added later as an afterthought. Every device leaves us secured to your business's required standard.
Microsoft 365 & User Access
We configure Microsoft 365 access, email, Teams, and user accounts on every device, so the staff member who receives it can open it and get straight to work, without a setup process of their own.
Business Systems Access
Where your team uses specific business applications or systems, we configure access at the device level during setup, so staff are connected to what they need from the first login.
How Device Setup Works
Consistent device configuration across your full team
Device setup is most valuable when it's consistent. A team where every device is configured differently, different security settings, different application installations, different access controls, creates an IT environment that's harder to manage, harder to secure, and harder to support. We apply a consistent configuration standard across every device we set up, based on your business's requirements and the security posture we manage for you.
For businesses where we manage endpoint security and Microsoft 365, device setup integrates directly with those services, new devices are enrolled in endpoint management, Microsoft 365 access is configured against the correct user account and licence, and Entra identity management is applied at setup. The device arrives at your team member's desk as part of a managed environment, not as a standalone machine that needs to be added to your IT estate later.
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For businesses with new starters, device setup is time-critical; a staff member who can't work because their device isn't ready is an immediate cost. We configure devices ahead of the start date, so the equipment is ready when the person is. For businesses with regular hiring cycles or seasonal peaks, we can prepare devices in advance and have them ready to deploy with minimal lead time.
Device setup also applies to replacement devices. When an existing machine reaches the end of its lifecycle and is replaced, we configure the new device consistently with the outgoing one, migrate the user's data and access credentials, and ensure the transition is complete before the old device is decommissioned. Your team member loses no working time in the process.
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some of our clients
A proven track record
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Words from our clients
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Head of IT
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Finance Team
Very responsive and helpful, I appreciate the service provided, thank you
Company Director
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness
People Advisor
Why consistent device configuration matters for your business
When devices across your team are configured differently, different software installed, different security settings applied, different levels of access configured, the result is an IT environment that's difficult to manage and difficult to secure. Inconsistency is also one of the most common sources of support issues: a problem that affects one machine but not others is usually a configuration difference, not a hardware fault. We configure every device to the same standard so your IT environment is consistent, manageable, and easier to support.
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Why businesses rely on Lowthers to configure their team's devices
Device setup from Lowthers is part of the wider hardware procurement and IT management service we provide, which means the configuration we apply at setup is consistent with the endpoint security, Microsoft 365 management, and Entra identity environment we manage for your business. Devices arrive as part of a managed IT estate, not as standalone machines that need to be integrated into your infrastructure after the fact.
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Our Device Setup Approach
How we configure devices for your business
We begin by establishing a configuration standard for your business, the operating system settings, security configuration, software installations, and access credentials that every device should have when it leaves us. For businesses already on a managed IT arrangement, this standard is derived from the wider IT environment we manage, endpoint security policies, Microsoft 365 tenancy settings, and Entra identity management are all reflected in the device configuration.
For each new device, we apply that standard during setup, verify the configuration is correct, and test access to the systems and applications the user will need. Devices are tested under the intended user's account where possible, so we can confirm everything works before the device is handed over.
For replacement devices, we manage the transition from the outgoing machine, migrating data and access credentials, configuring the new device to the same standard, and ensuring the user's working environment is replicated correctly. The old device is wiped and prepared for secure disposal or reuse once the transition is confirmed complete.
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Supporting Businesses with reliable & Flexible IT Support
Configuration Standard Applied Consistently
Every device is configured to the same standard, security settings, software, and access credentials applied consistently so your IT environment is uniform across your team.
Ready Before the Start Date
For new starters, we configure devices in advance of their first day, so the equipment is ready when they are, without a setup delay on day one.
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Replacement Device Transitions Managed
When replacing an end-of-life device, we configure the replacement to the same standard, migrate data and credentials, and decommission the old device, with no working time lost for your team member.
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