Hardware Procurement · Asset Tracking
Know Exactly What Your Business Owns and Where It Is
Most businesses can't answer basic questions about their IT hardware with confidence: how many devices do we own? Who has what? Which machines are approaching the end of their lifecycle? When a staff member leaves, does every device come back? We manage IT asset tracking so your business always has a clear, accurate picture of its hardware estate.
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Lowthers Asset Tracking
Hardware that isn't tracked gets lost, forgotten, and replaced unnecessarily. We maintain an accurate asset register for your business so nothing goes unaccounted for.
What Our IT Asset Tracking Service Covers
We maintain a complete, current record of every device in your business, who has it, where it is, what it's configured with, and when it's due for replacement.
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User & Location Assignment
Every asset is assigned to a named user and location. When staff move, leave, or change devices, the register is updated, so you always know who has what, and where it is.
Lifecycle Status Monitoring
We track the age and status of every device, flagging hardware that's approaching the end of its useful life so replacements can be planned in advance rather than triggered by failure.
Leaver Device Reconciliation
When a staff member leaves, we verify that all assigned assets are returned and accounted for, closing the gap where devices frequently go missing during offboarding.
How Asset Tracking Works
A maintained asset register for your complete hardware estate
An asset register is only useful if it's accurate and current. A spreadsheet that was populated two years ago and hasn't been updated since tells you what the business owned then, not what it owns now. We maintain the asset register as an active document, updated every time a device is added, assigned, reassigned, or removed. That means the register reflects reality at any point in time, not a historical snapshot.
For businesses starting from scratch, we carry out an initial audit, cataloguing every device in the estate, recording its specification and condition, and assigning it to the correct user and location. For businesses with an existing register, we review and reconcile it against the actual estate and bring it up to date.
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Asset tracking has practical value beyond knowing what a business owns. It supports procurement planning. When we can see which devices are three or four years old, we can plan replacement cycles in advance, budget for them, and avoid the cost and disruption of emergency replacements when hardware fails. It supports security management, knowing every device that accesses your business systems is a prerequisite for effective endpoint security. And it supports offboarding, a clear record of what each leaver was assigned makes device recovery straightforward.
For businesses that undergo audits or have insurance requirements around IT hardware, an accurate, maintained asset register is also a useful piece of documented evidence. We maintain it on your behalf, so it's always ready when you need it.
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some of our clients
A proven track record
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Words from our clients
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Head of IT
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Finance Company
Very responsive and helpful, I appreciate the service provided, thank you
Company Director
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness
People advisor
Why hardware that isn't tracked creates problems your business pays for
Untracked hardware creates costs that compound quietly. Devices that aren't returned when staff leave. Machines replaced because nobody knew they existed. Hardware purchased because the business couldn't find what it already owned. Endpoint security gaps because devices outside the asset register are also outside the security estate. The asset register is the foundation of effective hardware management, and we maintain it so the foundation is always solid.
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Why businesses choose Lowthers to manage their IT asset tracking
We manage asset tracking as part of the wider hardware procurement and IT management service we provide, which means the register is updated every time we procure, configure, reassign, or decommission a device. It's not a separate task that requires a manual update request; it's part of the managed process. The result is an asset register that's current at all times, without anyone in your business needing to maintain it themselves.
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Our Asset Tracking Approach
How we build and maintain your IT asset register
For businesses without an existing asset register, we start with a full hardware audit, visiting your location or working remotely with your team to catalogue every device in the estate. We record the make, model, specification, serial number, assigned user, and location of each asset, and establish the baseline register from which ongoing tracking is managed.
For businesses with an existing register, we review and reconcile it against the actual hardware estate, identifying devices that are unrecorded, assignments that are out of date, and assets that are no longer in service. We bring the register current before taking on ongoing management.
Once the register is established, maintenance is continuous. Every device we procure is added at the point of setup. Every reassignment is recorded when it happens. Every device returned at offboarding is reconciled and its status updated. And every device flagged as approaching end of life is reported so replacement can be planned rather than reactive.
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Supporting Businesses with reliable & Flexible IT Support
Full Hardware Audit on Setup
We audit your hardware estate before taking on asset tracking, cataloguing every device and building an accurate register as the starting point for ongoing management.
Updated at Every Change
The asset register is updated every time a device is added, assigned, reassigned, or removed, kept current as part of the managed process, not as a separate administrative task.
Lifecycle Flags for Planned Replacement
We flag devices approaching end of life so replacements can be planned in advance, avoiding emergency purchases and the disruption of unexpected hardware failure.
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