Hardware Procurement · MPS
Managed Print Services That Take Printing Off Your Plate
Printers that need constant maintenance, toner costs nobody is tracking, and a multi-device print environment with no central oversight, printing is one of the most reliably underestimated operational overheads in a small business. We manage print infrastructure for businesses that need more than a standalone printer and an ad-hoc approach to keeping it running.
Lowthers Managed Print Services
Printing costs that nobody is tracking and hardware that nobody is managing add up to a significant overhead, one that most businesses don't notice until they look. We manage it so you don't have to.
What Our Managed Print Service Covers
We manage the full print environment for businesses, hardware, maintenance, consumables, and ongoing support, under one predictable managed arrangement.
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Consumables Management
Toner, paper, and print consumables are managed as part of the service, monitored and replenished before your team runs out, without requiring manual stock checks or reorder requests.
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Maintenance & Fault Resolution
When a printer develops a fault, we resolve it directly, without your team needing to troubleshoot, source a repair, or manage a warranty claim through a manufacturer's support process.
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Print Cost Visibility
We provide visibility of print volumes and costs across your device estate, giving your business a clear picture of what printing is actually costing, and where reductions can be made.
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How Managed Print Works
A managed print arrangement built around your business requirements
Managed print services are structured around your business's actual printing requirements, the volume of printing you do, the number of devices you need, the locations they operate in, and the type of output required. We don't apply a standard package; we assess what your business needs and build a managed arrangement around that.
For businesses with existing print hardware, we can take on management of the current fleet without requiring immediate replacement, assessing what's in place, what's performing adequately, and what should be replaced as part of a phased approach. For businesses setting up a new print environment or replacing an ageing fleet, we advise on appropriate hardware and manage procurement as part of the same arrangement.
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The operational overhead of unmanaged printing is often invisible until it's measured. Staff time spent ordering toner, troubleshooting paper jams and error messages, chasing manufacturer support for warranty repairs, and managing multiple print queues across different devices, none of these are large individually, but collectively they represent a meaningful overhead that a managed service eliminates.
Consumables management is part of the arrangement, we monitor toner levels and replenish before devices run out, so printing doesn't stop because nobody remembered to order toner last week. Maintenance and fault resolution are handled directly by our team, so printer problems don't sit unresolved while your team tries to manage around a device that isn't working.
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some of our clients
A proven track record
Speak to us today for a FREE consultation
Choosing the right IT partner involves many moving parts. The best way to see if we’re a good fit is a quick, no-pressure introductory call.
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Words from our clients
Lowthers have been a great partner, with the support/service evolving with the growing requirements of the business.
Head of IT
Absolutely fantastic service - significantly better than the IT support at any other company I've worked for. Brilliant team at Lowthers, consistently go above and beyond.
Finance Team
Very responsive and helpful, I appreciate the service provided, thank you
Company Director
I think the support from Lowthers is exceptional, so prompt and thorough, always impressed with their service and general helpfulness
People Advisor
What unmanaged printing is actually costing your business
Most businesses that move to a managed print arrangement discover their previous print costs were higher than they realised, not because the hardware was expensive, but because consumables were purchased ad hoc at retail prices, fault resolution took longer than it should, and staff time spent managing printers was never counted. A managed print arrangement puts all of that under a single, predictable cost, and typically reduces the total spend while removing the operational overhead entirely.
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Why businesses choose Lowthers for managed print services
We manage print services as part of the wider hardware and IT management arrangement we provide for businesses, which means your print infrastructure sits within the same managed environment as your devices, your asset register, and your IT support. One point of contact for print hardware, consumables, maintenance, and fault resolution, and a team that already knows your business and your setup, without a separate managed print provider to manage alongside everything else.
Our Managed Print Approach
How we manage print infrastructure for your business
We begin with an assessment of your current print environment, the devices in use, their volume output, their maintenance history, consumable usage, and the cost of your current print operation. For most businesses, this assessment provides a clearer picture of print costs than they've previously had, including the indirect costs of staff time spent managing printers and sourcing consumables.
From the assessment, we agree the structure of the managed arrangement, which devices are included, how consumables are managed, the maintenance and fault resolution process, and the reporting you'll receive on print volumes and costs. For businesses replacing hardware, we advise on appropriate devices and manage procurement alongside the managed service setup.
Once the arrangement is in place, we manage it without requiring your involvement in the day-to-day. Consumables are monitored and replenished proactively. Faults are reported by your team and resolved by ours. Maintenance is managed on a scheduled basis. And print volume and cost reporting is provided regularly so you always have visibility of what your print operation is costing.
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Supporting Businesses with reliable & Flexible IT Support
Print Assessment Before Arrangement
We assess your current print environment and costs before agreeing the managed arrangement, so you have a clear picture of what you're currently spending before committing to a change.
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Proactive Consumables Management
Toner and consumables are monitored and replenished before devices run low, so printing doesn't stop because nobody ordered toner, and consumables aren't purchased at retail prices in a rush.
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One Contact for All Print Issues
Hardware faults, consumable queries, and configuration issues are handled by our team directly, not routed through a manufacturer's support process or managed by your staff.
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